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Measurement model of the behavior of the Russian and Chinese consumers in the context of the process of making purchasing decisions: cross-cultural dimension

Marketing Management
Measurement model of the behavior of the Russian and Chinese consumers in the context of the process of making purchasing decisions: cross-cultural dimension

Авторы

Носкова Елена Викторовна
к.э.н., доцент, доцент кафедры маркетинга, коммерции и логистики
Россия, Дальневосточный федеральный университет
noskova.ev@dvfu.ru

Аннотация

The article notes that at the present time the role of cross-cultural research is increasing, which is due to the processes of globalization of the world economy and changes in the behavior of consumers of different countries, especially within the framework of the new generational concept. The purpose of this study is to develop a methodology for measuring the behavior of Russian and Chinese consumers in the context of the decision-making process for purchasing (by the example of the smartphone market). Algorithm of consumer behavior research, measuring tools, behavior models of Russian and Chinese consumers are presented in articles. The results of approbation of the proposed methodical approach are presented on the example of behavior of Russian and Chinese consumers in the smartphone market. The results can be used by market operators to manage consumer behavior during the stages of understanding the need, searching for information, evaluating alternatives, buying and post-purchase reaction.

Ключевые слова

The purchasing decision process, the smartphone market, the consumer behavior model, the stages of the purchasing decision process

Рекомендуемая ссылка

Носкова Елена Викторовна. Measurement model of the behavior of the Russian and Chinese consumers in the context of the process of making purchasing decisions: cross-cultural dimension // Современные технологии управления. ISSN 2226-9339. — #6 (78). Номер статьи: 7804. Дата публикации: 30.06.2017. Режим доступа: https://sovman.ru/en/article/7804/

Authors

Noskova Elena Viktorovna
Ph.D., assistant professor of marketing, commerce and logistics
Russia, Far Eastern Federal University
noskova.ev@dvfu.ru

Abstract

Keywords

Suggested citation

Noskova Elena Viktorovna. // Modern Management Technology. ISSN 2226-9339. — #6 (78). Art. #  7804. Date issued: 30.06.2017. Available at: https://sovman.ru/en/article/7804/

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