Argumentation as a Human Resource Management Tool

Authors


doctor of technical sciences, professor Head of the Scientific Department of the Center for Strategic Studies
Russia, Department of Analytics and Development of OAO NIIAS
[email protected]

Abstract

The article describes the features of argumentation as a tool for human resource management. The difference between human resource management and personnel management is shown. The concept of reasoned communication and the argumentation model are introduced. Four types of argumentation have been studied: logical, communication, formal, cognitive-communicative. The content of each of the four argumentative approaches is revealed. The difference between logical argumentation and communication argumentation is shown. Communication is revealed as the basis of argumentation. For analysis, the concepts of communicant 1 and communicant 2 are introduced. Communicant 1 reflects the position of a leader or teacher. Communicant2 reflects the position of a subordinate employee or student. When managing human resources, three types of communication are used: communication, informing, and impact. The content of these types of communications is disclosed. The content of the types of argumentation is revealed. The article gives a comparison of argumentative approaches. The role and importance of persuasion in argumentation is shown. The article proves that human resource management involves the replacement of coercion with persuasion, which entails the mandatory use of reasoning and argumentation.

Keywords

management, human resource management, argumentation, communication, logical argumentation, communicators, informing, logic, communication argumentation, cognitive argumentation, argumentative approach.

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Tsvetkov Viktor Yakovlevich
Argumentation as a Human Resource Management Tool// Modern Management Technology. ISSN 2226-9339. – #1 (97). Art. # 9710. Date issued: . Available at: https://sovman.ru/en/article/9710/

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