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Optimizing control of quality management

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Authors


Doctor of Economics, Professor
Russia, Belgorod National Research University


Russia, Belgorod National Research University
[email protected]

Abstract

This paper describes the technology that permits controlling of business processes in industry. An example of the use of control charts as one of the most effective methods of statistical quality control of products. The author provides a definition that best reveals the understanding of quality and quality control. 

Keywords

business process modeling, control chart, correlation analysis in the modeling process.

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Suggested citation

Fliginskih Tatyana Nikolayevna , Fedoretc Ksenia Sergeevna
Optimizing control of quality management// Modern Management Technology. ISSN 2226-9339. – #5 (17). Art. # 1705. Date issued: . Available at: https://sovman.ru/en/article/1705/

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References

  1. Wheeler, D. Statistical Process Control. Business Optimization using Shewhart control charts. MA: Harvard Business Review, 2009. 410C.
  2. Falko S.G. Controlling for managers and professionals. – Moscow: Finances and Statistics, 2008. – 272 p. Ill.
  3. Eliferov V.G. Business processes. The regulation and control. Moscow: Infra – M, Synergy, 2009. 318s.
  4. Prokhorov, J.K. Quality management: a training manual. – St. Petersburg: SPbGUITMO, 2007.