Optimizing control of quality management


Doctor of Economics, Professor
Russia, Belgorod National Research University

Russia, Belgorod National Research University


This paper describes the technology that permits controlling of business processes in industry. An example of the use of control charts as one of the most effective methods of statistical quality control of products. The author provides a definition that best reveals the understanding of quality and quality control.

Ключевые слова

business process modeling, control chart, correlation analysis in the modeling process.

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Fliginskih Tatyana Nikolayevna , Fedoretc Ksenia Sergeevna
Optimizing control of quality management// Современные технологии управления. ISSN 2226-9339. – #5 (17). Номер статьи: 1705. Дата публикации: . Режим доступа: https://sovman.ru/en/article/1705/

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Библиографический список

  1. Wheeler, D. Statistical Process Control. Business Optimization using Shewhart control charts. MA: Harvard Business Review, 2009. 410C.
  2. Falko S.G. Controlling for managers and professionals. – Moscow: Finances and Statistics, 2008. – 272 p. Ill.
  3. Eliferov V.G. Business processes. The regulation and control. Moscow: Infra – M, Synergy, 2009. 318s.
  4. Prokhorov, J.K. Quality management: a training manual. – St. Petersburg: SPbGUITMO, 2007.