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Optimizing control of quality management


Авторы

Флигинских Татьяна Николаевна
доктор экономических наук, профессор
Россия, Белгородский национальный исследовательский университет
Федорец Ксения Сергеевна
Россия, Белгородский национальный исследовательский университет
Fedorez.K@yandex.ru

Аннотация

This paper describes the technology that permits controlling of business processes in industry. An example of the use of control charts as one of the most effective methods of statistical quality control of products. The author provides a definition that best reveals the understanding of quality and quality control. 

Ключевые слова

business process modeling, control chart, correlation analysis in the modeling process.

Рекомендуемая ссылка

Флигинских Татьяна Николаевна, Федорец Ксения Сергеевна. Optimizing control of quality management // Современные технологии управления. ISSN 2226-9339. — #5 (17). Номер статьи: 1705. Дата публикации: 08.05.2012. Режим доступа: https://sovman.ru/en/article/1705/

Authors

Fliginskih Tatyana Nikolayevna
Doctor of Economics, Professor
Russia, Belgorod National Research University
Fedoretc Ksenia Sergeevna
Russia, Belgorod National Research University
Fedorez.K@yandex.ru

Abstract

Keywords

Suggested citation

Fliginskih Tatyana Nikolayevna, Fedoretc Ksenia Sergeevna. // Modern Management Technology. ISSN 2226-9339. — #5 (17). Art. #  1705. Date issued: 08.05.2012. Available at: https://sovman.ru/en/article/1705/


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Библиографический список

  1. Wheeler, D. Statistical Process Control. Business Optimization using Shewhart control charts. MA: Harvard Business Review, 2009. 410C.
  2. Falko S.G. Controlling for managers and professionals. – Moscow: Finances and Statistics, 2008. – 272 p. Ill.
  3. Eliferov V.G. Business processes. The regulation and control. Moscow: Infra – M, Synergy, 2009. 318s.
  4. Prokhorov, J.K. Quality management: a training manual. – St. Petersburg: SPbGUITMO, 2007.

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