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Dispute Resolution Services Online: selected cases

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Authors


graduate student of social anthropology Novosibirsk State Technical University, director of Siberian Center for Conflict Resolution
Russia, NGO Siberian Center for Conflict Resolution
[email protected]

Abstract

The role of the OPC information management is often carried out not only by the arbitrators and mediators, but also computers, software. Participation of ICT in a settlement received the name "fourth party" because OPC is regarded as an independent entry point to conflict management [8]. In addition to the two disputing parties and a neutral mediator Third Party, the designation of "technology" as the fourth party is a metaphor that emphasizes how technology can have a powerful transforming effect on the already familiar traditional tripartite model konfliktorazresheniya. The fourth side offers a range of possibilities arguing by analogy as a third party in the conflict. While in the dispute settlement procedures fourth party may from time to time take the place of a neutral mediator by implementing the automation of negotiations, it will often play the role of a neutral third party to assist in finding the option agreement.

Keywords

mediation, online dispute resolution, court, arbitration, electronic commerce, system automation, algorithmization, conflict management.

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Avdyev Marat Aleksandrovich
Dispute Resolution Services Online: selected cases// Modern Management Technology. ISSN 2226-9339. – #8 (56). Art. # 5601. Date issued: . Available at: https://sovman.ru/en/article/5601/

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