Dispute Resolution Services Online: selected cases
Avdyev Marat Aleksandrovich
graduate student of social anthropology Novosibirsk State Technical University, director of Siberian Center for Conflict Resolution
Russia, NGO Siberian Center for Conflict Resolution
The role of the OPC information management is often carried out not only by the arbitrators and mediators, but also computers, software. Participation of ICT in a settlement received the name "fourth party" because OPC is regarded as an independent entry point to conflict management . In addition to the two disputing parties and a neutral mediator Third Party, the designation of "technology" as the fourth party is a metaphor that emphasizes how technology can have a powerful transforming effect on the already familiar traditional tripartite model konfliktorazresheniya. The fourth side offers a range of possibilities arguing by analogy as a third party in the conflict. While in the dispute settlement procedures fourth party may from time to time take the place of a neutral mediator by implementing the automation of negotiations, it will often play the role of a neutral third party to assist in finding the option agreement.
mediation, online dispute resolution, court, arbitration, electronic commerce, system automation, algorithmization, conflict management.
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