Главная страница » Публикации » 2019 » #4 (90/1) » Analysis of the quality of cargo transportation services based on the 5M method

Analysis of the quality of cargo transportation services based on the 5M method

Analysis of the quality of cargo transportation services based on the 5M method

Авторы

No items found

Аннотация

The work is carried out on the basis of the 5M quality assessment method, which allows you to determine the possible causes of the problem, analyzing and evaluating which, in the future, you can identify weaknesses and draw a conclusion on further actions aimed at eliminating them. As a result, we obtain the main factors and their significance, which can be taken to assess the quality of transport companies.

Ключевые слова

transportation of goods; transport services; methods for assessing the quality of cargo transportation services; transport companies; method 5M; factors determining the quality of services of transport companies; Ishikawa diagram.

Рекомендуемая ссылка

No items found. Analysis of the quality of cargo transportation services based on the 5M method // Современные технологии управления. ISSN 2226-9339. — #4 (90/1). Номер статьи: 90108. Дата публикации: 30.12.2019. Режим доступа: https://sovman.ru/en/article/90108/

Authors

No items found

Abstract

Keywords

Suggested citation

No items found. // Modern Management Technology. ISSN 2226-9339. — #4 (90/1). Art. #  90108. Date issued: 30.12.2019. Available at: https://sovman.ru/en/article/90108/


Only Russian

Читайте также






Библиографический список

  1. Idrisova, Z.N., Sitdikov, A.T. Financial modeling of investment development [Finansovoye modelirovaniye investitsionnogo razvitiya] // In the collection: Economic Management: Methods, Models, Technologies Materials of the XVI International Scientific Conference. 2016. S. 346-349.
  2. Efimov, V.V. Statistical methods in quality management [Statisticheskiye metody v upravlenii kachestvom]. Ulyanovsk: UlGTU, 2015
  3. The official website of the Federal State Unitary Enterprise GTSSS https://www.cccb.ru/.
  4. Kasatkin, F.P., Konovalov S.I., Kasatkina E.F. Organization of transportation services and safety of the transport process [Organizatsii perevozochnykh uslug i bezopasnost’ transportnogo protsessa]. M.: Academy, 2017 – 342 p.;
  5. Okrepilov, V.V. Quality control [Upravleniye kachestvom]. St. Petersburg: Nauka, 2015

Leave a Reply

Your email address will not be published. Required fields are marked *

Shopping Cart
Scroll to Top